Is BusinessMarga a Certifying Authority?+
No. We coordinate ordering and application support; we do not issue certificates. Certificates are issued by Certifying Authorities licensed by the Controller of Certifying Authorities (CCA), Government of India, under the Information Technology Act, 2000.
When will my DSC be issued?+
Processing begins after payment and successful KYC or document verification. Issuance depends on the issuing authority’s checks; we do not guarantee a fixed completion time. USB token delivery is tracked separately.
Are government and professional fees included?+
Published DSC prices include applicable GST. Government statutory fees and reserved professional fees are listed separately in your written quote before payment.
Can I track my application online?+
Yes. Use Track application with your order number and the mobile used at checkout, or sign in to the customer dashboard for milestones, documents and invoices.
How is my information protected?+
Customer documents are kept in private, access-controlled storage. We never ask for a DSC private key, token PIN, Aadhaar OTP, portal password or banking password.
